Privacy Policy

DealCrew · Last updated August 30, 2026

Who we are

DealCrew provides customer-relationship, telephone, text-messaging, and e-signature software to real-estate brokerages ("customers"). This policy explains how DealCrew collects and handles personal information.

Information our customers bring

Brokerages using DealCrew store business records in their workspace: contact names, phone numbers, email addresses, property records, call recordings and notes, text and email messages, and documents. That information belongs to the brokerage — DealCrew processes it to provide the service and on the brokerage's instructions, and does not use it for any other purpose.

Information we collect directly

Account information (your name, email address, and workspace membership), and service logs kept for security and reliability.

What we never do

Personal information — including mobile telephone numbers and text-messaging consent records — is never sold, and never shared with third parties or affiliates for marketing or promotional purposes.

Service providers

DealCrew uses infrastructure providers to deliver the service (hosting, telephone and messaging carriage, email delivery, payment processing). They process information only as needed to provide their function to us.

Retention and deletion

Workspace data is retained while the workspace is active. Brokerages control their own records and may delete them in the product; compliance records a brokerage is required to keep (such as do-not-contact lists and consent history) are retained as required.

Your choices

If a brokerage using DealCrew holds your information and you wish to exercise privacy rights over it, contact that brokerage — DealCrew supports them in honoring your request. To stop receiving text messages from any DealCrew customer, reply STOP.

Contact

Privacy questions: privacy@dealcrew.ai.